Underused Legal Information Line Ending

At the October 17 Board of Directors meeting of the Oklahoma Association of REALTORS®, it was decided to discontinue the OAR Legal Information Line at the end of 2012.

This decision was not made lightly. Based on an extensive search last year for a new provider, we know that the program we had offered the best service at the best price available. Surveys to designated users of the service indicated a general satisfaction with the program, but no strong desire to keep it in place.

This service has shown a sharp decline in usage over the years. We reached our highest usage in 1999 and 2000 when the program was launched, but the number of calls has dwindled ever since. In fact, we received only 221 calls last year, equating to about $145 per call, making the cost-per-call the highest ever.

Service will be provided through the end of this year, and we will still provide a list of commonly asked questions and answers under the Member Tools section of OklahomaRealtors.com. In addition, you may not be aware that NAR offers an expansive library of legal knowledge at Realtor.org under the Law, Ethics & Policy tab with legal case summaries and a legal trends report.

If you were one of the registered users of this service, we thank you for accessing it, and we appreciate and value your membership in the Oklahoma Association of REALTORS®. Please don’t hesitate to contact OAR if you have any questions about this or any member service.

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